<p>It has been shown that, of all types of workplace violence, there is a higher prevalence of acts of violence committed by people outside the organization, that is, intrusive violence. Therefore, this research aimed to analyze the perception that sellers have about intrusive violence and its effects on mental health. Using the grounded theory method. Based on the analysis of the participants' speeches, it was found&nbsp; that they are mainly victims of assaults and extortion and that this affects their mental health due to the presence of an anxiety disorder that includes: constant observation, fear to strangers, anticipation of danger, fear, anguish and feelings of vulnerability.</p>